Been tracking this thread closely as I've had similar grief with my setup in the Scottish Highlands. Running a Victron SmartBMS in my shepherd's hut and noticed the protection logic gets quite aggressive once temperatures drop below 5°C.
The issue, as I've come to understand it, isn't really a fault—it's the BMS doing its job too well. Lithium cells genuinely do behave differently in cold conditions. Resistance increases, which means the BMS detects higher discharge currents and triggers low-temperature cutoffs earlier than you'd expect. Victron's firmware is conservative by design, which is sensible from a battery longevity perspective but absolutely maddening when you're sat in the dark because your heating just tripped the system.
What I've implemented that's helped considerably:
Passive insulation around the battery box made a real difference—I used rockwool batts, nothing fancy. Keeps ambient fluctuations from hitting the cells directly. Temperature sensor placement matters too; mine was positioned poorly initially, reading the coldest spot rather than the actual cell temperature.
Configuration tweaks through VictronConnect have also helped. I adjusted the low-temperature current limit upwards slightly and increased the cold weather protection threshold by a couple of degrees. Not recommending anyone blindly copy settings, mind you—depends entirely on your chemistry and use case.
Worth checking whether you've actually got genuine Victron units as well. Counterfeit BMS modules circulate occasionally, particularly through certain online retailers. If your system's behaving erratically, that's worth ruling out.
Would be interested hearing what specific models folks are running and their ambient conditions. Might help identify whether this is a chemistry issue or something more systematic.