Had a similar headache with a no-name LiFePO4 pack a while back. BT connecting fine but RS485 absolutely dead in the water. Turned out the protocol selector jumper inside was set wrong from the factory — they'd shipped it configured for CAN rather than RS485. One jumper move and suddenly Victron Cerbo could see it properly.
Worth checking if the Basen has any internal dip switches or jumpers. Manufacturers like this often ship batches with different configurations depending on which market they're targeting, and the UK ones sometimes get the short straw with mismatched defaults.
Also — what are you using to talk to it? Some of these BMS units are fussy about:
- Baud rate (9600 vs 115200 is a common gotcha)
- RS485 adapter type (cheap USB adapters can cause all sorts of grief)
- Which protocol variant — PACE BMS, JK, Seplos etc. all have slightly different implementations even when they claim "standard" RS485
The display issue alongside the comms failure makes me wonder if it's actually a power rail problem on the BMS board itself. BT runs off a different circuit than the display and RS485 comms on several BMS designs I've seen. Wouldn't be the first time a dodgy solder joint has caused exactly this symptom.
Have you tried a full BMS reset? Not just cycling the battery — actually holding the reset button properly if it has one.
Would be useful to know what BMS chip is inside. Anyone else running Basen V3 packs who's cracked one open? Curious whether these share internals with anything more familiar.