Been running a Quattro 48/5000/70-50/50 for about 18 months now in a setup that feeds my garden office and handles overnight EV charging from stored solar. Cerbo GX ties everything together — two SmartSolar 150/35s, a BMV-712, and the Quattro itself. All visible on VRM which is genuinely useful for diagnosing issues remotely.
The paramétrage side of things (to use the OP's language) on these units isn't always intuitive, and I suspect the original poster is hitting the same wall I did early on. A few things worth checking regardless of your specific issue:
Float voltage — 27.4V on a 24V system sounds plausible for certain lithium chemistries but verify against your BMS spec. On my 48V Fogstar Drift cells I run float at 54.4V. Getting this wrong causes constant top-balancing stress or undercharging depending on which direction you're off.
AC input current limits — The 100-100 suffix on the Quattro means 100A on both AC inputs. If you're on a standard UK 100A DNO supply you need to set the input current limit correctly in VEConfigure or VictronConnect to avoid tripping your main fuse. Easy to overlook.
ESS vs standalone — Are you running an ESS assistant or just straight inverter/charger mode? The Cerbo GX opens up a lot of options but the assistant configuration in VEConfigure has to match your grid tie intentions precisely.
Worth posting your VEConfigure screenshot and a VRM screenshot of the system overview. Easier to diagnose from actual data than guesswork.