Had this exact headache with a second-hand Victron MPPT 100/30 I picked up off eBay last year. Previous owner had changed the PIN and clearly forgotten to reset it before selling — cheers mate 🙄
The fix that worked for me: you need to do a full PIN reset via VictronConnect while physically connected over USB (not Bluetooth obviously, since you're locked out of that). Plug in via a USB-to-VE.Direct cable, open the app, go into the device settings and there's an option to reset the Bluetooth PIN from there. Once done, it reverts to the default 000000.
Worth noting — if you don't have the VE.Direct cable, some people have had luck contacting Victron support directly with proof of purchase. They can sometimes walk you through a harder reset procedure, though I've not tried that route personally.
A few things to double-check first:
- Make sure VictronConnect is fully up to date — older versions had bugs with device pairing
- Try forgetting the device entirely on your phone's Bluetooth settings before re-pairing
- If it's an older unit, the default PIN might be
000000or1234depending on firmware version
The USB route is definitely the most reliable though. VE.Direct cables are about £12-15 on Amazon or direct from Bimble Solar if you want a UK supplier.
Anyone else dealt with this on a used buy? Curious whether the Fogstar or Renogy controllers have similar reset options or if it's more straightforward with those brands.