Been through something similar with my motorhome build last winter. Before condemning the BMS, worth ruling out a few things first.
11.8v overnight suggests one of three culprits:
- Parasitic draw you haven't accounted for (even 200–300mA adds up over 10 hours)
- A weak or failing cell dragging the pack down before the BMS cuts it
- The BMS itself triggering a low-cell disconnect and the voltage you're reading is resting on the wrong side of that
First thing I'd do is grab a clamp meter on your negative cable overnight and see what's actually drawing. My setup had a Victron BMV-712 which made this dead easy to spot — showed me a fridge compressor that wasn't cycling off properly.
If the draw looks fine, check whether 11.8v is a hard disconnect point on your BMS. Some cheaper units (I've seen this on a few non-branded packs) have low-voltage cutoffs set surprisingly high from factory.
What battery chemistry are you running? Lead-acid sitting at 11.8v is genuinely worrying — that's probably 20–30% SOC. LiFePO4 at 11.8v under no load would be extremely unusual and almost certainly means BMS intervention rather than natural discharge.
Also — how old is the pack? If it's a Fogstar or similar lithium unit, they'll often help diagnose via email if you send them a BMS log.
What's your setup — solar only, shore power, split charge? Others on here will have more targeted advice if we know the full picture.