Been scratching my head over something similar with my setup, thought I'd add what I've learned.
I've got a 24V bank (LiFePO₄, not AGM, but bear with me) and the MultiPlus-II has some quirky behaviour around that low battery threshold. The thing is, Victron's protection logic isn't just about absolute voltage — it's about voltage under load. When you're pulling 60+ amps, that voltage sag is real, even with decent cables and connections.
With your 400Ah AGM bank, I'd be looking at:
- Cable sizing first — seriously undersized runs will kill you here. I went through three iterations before mine settled down
- Battery terminal voltage vs busbars — massive difference under heavy load. Check both
- State of discharge curve — AGM drops off a cliff compared to LiFePO₄, so that 23.6V reading might actually mean you're properly knackered, not just nearly knackered
The inverter's doing its job protecting the battery, but it's frustrating when you know you've got capacity left. I ended up raising the low battery cutoff slightly (within reason) after confirming my actual usable capacity through proper discharge testing.
Has anyone else on AGM found the sweet spot for this? I'm curious whether it's a voltage thing or if there's something in the MultiPlus firmware that's being overly conservative. Worth checking your actual discharge curve against Victron's assumptions.