Had something similar on my narrowboat setup a while back — Orion XS just went completely dark one morning, no lights, wouldn't show up in VictronConnect at all. Turned out one of the blade fuses on the input side had blown without being obviously visible. Easy to miss if you're just glancing at it.
Worth checking:
- Both fuses (input and output) — even if they look fine, pull them and test with a multimeter
- The Bluetooth on these can sometimes just... sulk. Try force-closing VictronConnect and doing a fresh scan
- Is your shore power or alternator actually reaching the unit? 14v at the source doesn't always mean 14v at the terminals after a dodgy connection
On my van conversion I also had an issue where the unit had gone into a protection mode and just needed a full power cycle — disconnected everything for about 10 minutes and it came back fine.
If you've had 18 months of solid use it could be a firmware thing too — Victron pushed some updates recently and I've seen a couple of posts elsewhere about odd behaviour after updates.
Anyone else had the full blackout with no obvious cause? Curious whether this is becoming a pattern or just one of those random things. Would be good to know before I rely on mine for a longer trip up the canals this summer.