Had exactly this with my Fogstar 200Ah last winter — turned out one cell was playing silly buggers and the BMS was reporting pack voltage rather than individual cell voltages, so the headline percentage looked rosy right up until it didn't.
Few things worth checking before you blame the BMS outright:
- Cell imbalance — if you've got a Victron BMV-712 or similar, it'll only show you pack-level data; you need something like a Bluetooth BMS app or a separate cell monitor to see if one rogue cell is dragging everything down
- Temperature — lithium hates the cold, and if your battery's in an unheated space right now it'll shed capacity faster than my motivation on a Monday morning
- High-resistance connection — a dodgy terminal can cause voltage sag under load that the BMS interprets as "oh crikey, we're empty"
What load are you pulling when it drops? And is the drop gradual or a sudden cliff edge? Cliff edge usually screams cell imbalance; gradual suggests capacity loss across the board — possibly from repeated partial charging cycles killing your top balance.
Mine recovered once I did a proper full charge cycle and let the BMS top-balance overnight. Worth trying before you start pointing fingers at expensive bits.
What's your setup — any chance it's a temperature issue if it's in a shed or garage?