Had this exact same issue on my narrowboat setup last winter. Drove me absolutely mad for weeks.
Turned out to be two separate things happening at once which made it a nightmare to diagnose:
-
Bluetooth dropping - the VictronConnect app was just losing its connection when the phone screen went off. Fixed by disabling battery optimisation for the app in Android settings. Might sound obvious but caught me out.
-
Actual MPPT disconnecting - this was the bigger problem. My unit was going into a low-power protection mode because my battery voltage was dipping below the absorption threshold overnight. Fogstar 100Ah LiFePO4 wasn't communicating its actual state properly to the Victron because I hadn't set the battery profile correctly in the MPPT settings.
Once I got the charge parameters dialled in properly it's been rock solid.
Worth checking:
- What batteries are you running? LiFePO4 vs AGM settings are completely different
- Are you using the VE.Direct cable or just Bluetooth?
- Check your event history in VictronConnect - it logs exactly why it disconnected
The event log is genuinely useful, people sleep on it. Should tell you straight away whether it's a comms issue or an actual electrical event causing the drop.
What firmware version are you on? There were some Bluetooth stability issues in older versions that Victron patched a while back. Worth updating if you haven't.
Anyone else had the low-voltage protection thing catch them out with lithium installs?