Has anyone actually checked whether this is thermal shutdown rather than an input voltage issue? I had similar symptoms with mine and spent ages chasing what I thought was an alternator problem before realising the Orion was simply getting too hot in an enclosed space.
A few things worth investigating methodically:
- Mounting position — is it mounted vertically with the fins oriented for convection? Horizontal mounting significantly reduces thermal performance
- Input voltage during load — what's your alternator output actually dropping to under sustained load? Worth logging with a Victron BMV or similar
- Engine bay vs cab temperature — long motorway runs mean sustained high RPM and heat soak
On my garden office build I use a 30A unit and had intermittent cutouts until I added a small 12V fan for forced airflow. Sorted it completely.
Also worth checking — is yours the isolated or non-isolated version? The isolated variant runs notably warmer in my experience.
What vehicle and alternator capacity are you working with? And how long are the cable runs between your starter battery and the Orion? Voltage drop over longer runs can push it into low-voltage protection territory even when the alternator appears healthy.
Would be useful to know your exact firmware version too — there were some known quirks in earlier builds that Victron addressed in updates.