Had this exact headache last year on my motorhome. Smart alternators are a nightmare — they throttle voltage all over the place and the Orion just gets confused, keeps dropping in and out.
What sorted it for me was enabling the ignition input on the Orion-Tr Smart rather than letting it sense voltage from the alternator directly. Wired a feed off the ignition circuit and it's been rock solid since. No more false shutdowns.
Few things worth checking:
- Are you on the latest firmware? Victron pushed an update a while back that improved smart alternator handling
- What's your absorption/float voltage set to on the unit? Some people leave it at default and that causes grief
- Is your starter battery a standard lead-acid or an AGM/EFB? Makes a difference to how the alternator behaves
The other option people swear by is a Battery-to-Battery (B2B) charger from Sterling — their Pro Batt Ultra is built specifically with smart alternators in mind. I nearly went that route before the ignition fix worked for me.
Also worth joining the Victron Community forum if you haven't — their engineers actually respond, which is rare.
What van/motorhome is it? Some makes are worse than others. Ford Transit smart alternators are particularly awkward in my experience. Curious if others have found a cleaner solution because I still feel like my fix is a bit of a workaround rather than a proper resolution.